Shipment
1. Transport and Delivery
- For security reasons, the Products purchased on the Site will be delivered to the address registered on the credit card, unless otherwise indicated by the Customer and the signature of the Customer or a delegate over 18 years of age will be required at the time of delivery. deliveries will be made to post office boxes.
- Delivery costs are charged to the customer and are clearly highlighted in the order form.
- All purchases will be delivered by selected courier, from Monday to Friday, excluding Saturdays, public holidays and local or national holidays. JCP SRLS is not responsible for unforeseeable delays and / or attributable only to the Courier against which the complaints of the case must be made. Shipping times range from 5 to 15 working days for delivery.
In the event that, following the notification of Industrie Testi of a delay in the delivery date, the Customer wishes to cancel the order, any amount already paid by the Customer will be refunded as soon as possible, and in any case no later than 30 (thirty ) days from the date of receipt by JCP SRLS of the communication of cancellation of the order except for customized Products. - For the delivery of the Products, the presence of the Customer or his representative must be present at the address of the recipient indicated in the order. Upon delivery of the Products by the Courier, the Customer is required to check:
(i) that the number of packages delivered corresponds to what is indicated in the transport document (DDT);
(ii) that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials. Any damage to the packaging and / or the Product or the mismatch in the number of packages or information must be immediately notified in writing on the Courier's proof of delivery. Once the Courier's document has been signed without the Customer having made any objection, the Customer will not be able to make any objection about the external characteristics of the delivered package.
2. Confirmation of shipment and delivery
JCP SRLS will send the Customer a confirmation e-mail once the Products have been shipped.
3. Packaging or Packing
The Products purchased on the Site are delivered with the special "MALUCCHI MADE IN ITALY" packaging created exclusively for e-commerce sales.
4. Shipping Costs and Duties
The goods may be subject to the payment of import taxes, which are the sole responsibility of the final customer.
Below are the countries for the calculation of shipping costs:
M ORIGINAL COLLECTION:
Country | Italy |
Standard shipping | 4,90€ shipping time 3-6 working days. |
Fast shipping | At the moment it will not be possible |
Free Shipping | Yes for orders over € 80 and standard shipping |
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Countries | European Union countries (excluding Sweden, Ireland, Finland, Switzerland, Norway, Great Britain) for these countries the cost will be € 20.00 |
Standard shipping | 12,50€ shipping time 3-6 working days. |
Fast shipping | At the moment it will not be possible |
Free Shipping | Yes for orders over € 150 and standard shipping. |
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MALUCCHI MADE IN ITALY COLLECTION:
Country | Italy |
Standard shipping | 4,90€ shipping time 5-10 working days. |
Fast shipping | At the moment it will not be possible |
Free Shipping | Yes for orders over € 80 and standard shipping |
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Countries | European Union countries (excluding Sweden, Ireland, Finland, Switzerland, Norway, Great Britain) for these countries the cost will be € 20.00 |
Standard shipping | 12,50€ shipping time 5-10 working days. |
Fast shipping | It will not be possible at the moment |
Free Shipping | Yes for orders over € 150 and standard shipping. |
MALUCCHI JEWEL COLLECTION:
Country | Italy |
Standard shipping | Free, delivery time 15-20 working days. |
Fast shipping | It will not be possible at the moment. |
Free Shipping | All Jewel collections will have free delivery for Italy. |
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Countries | European Union countries (excluding Sweden, Ireland, Finland, Switzerland, Norway, Great Britain) for these countries the cost will be € 20.00 |
Standard shipping | 12,50€ shipping time 15-20 working days. |
Fast shipping | Understand what timing we can offer with fast shipping. |
Free Shipping | Yes for orders over € 150 and standard shipping. |
Non European countries | AUSTRALIA, CANADA, USA, ICELAND, NEW ZEALAND, ASIA, AFRICA |
Standard shipping | 40,00€ shipping times from 15 to 20 working days. (Will vary according to the collection chosen and the country destination) |
Fast shipping | Currently we will not apply this service. |
Free Shipping | It will not be free for international shipping. |
If for any reason you are not satisfied with the items purchased, you can easily return them within 14 days from the date of receipt of the package and exchange them for another product or get a refund of the amount paid.
For further questions you can write to info@malucchi.it